ACCESSIBILITY STATEMENT
CANALI WEBSITE
This statement applies to content published on the domain: https://eu.canali.com
It does not apply to other content or websites published on any of its subdomains or other Canali regional websites. These websites and their content will have their own specific accessibility statement.
This website is managed by Canali S.p.A. It is designed to be used by as many people as possible, including persons with disabilities. We are committed to ensuring that our digital presence provides an inclusive experience for all users, regardless of their abilities or the assistive technologies they may use.
You should be able to:
• Zoom up to 200% without problems
• Navigate most of the website using just a keyboard
• Navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)
• Access product information, shopping features, and customer service functions through assistive technologies
This website is designed to comply with the Web Content Accessibility Guidelines (WCAG) version 2.1 Level AA standards. We strive to meet international accessibility standards to ensure our luxury fashion content and e-commerce functionality are accessible to all users.
Compliance Status
This website is substantially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our most recent accessibility assessment achieved a score of 92 out of 100, indicating strong overall compliance with accessibility best practices.
The website was last tested on June 23, 2025, using automated accessibility testing tools and manual evaluation methods.
Preparation of This Statement
This statement was prepared on June 23, 2025.
The statement is based on a comprehensive review of the website using automated accessibility testing tools, including Google PageSpeed Insights accessibility audits, combined with manual testing procedures. The assessment covered key user journeys including product browsing, search functionality, shopping cart operations, and customer account management.
Feedback
We welcome your feedback on the accessibility of the Canali website. Please let us know if you encounter accessibility barriers or have suggestions for improvement:
• Email: customer.care@canali.com
• Phone: Contact information available through our customer service page
• Contact Form: Available through our website's customer service section
We are committed to responding to accessibility feedback within 5 business days and will work to address any identified issues promptly.
Compatibility with Browsers and Assistive Technology
The Canali website is designed to be compatible with the following assistive technologies and browsers:
Supported Browsers:
• Latest versions of Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari
• Mobile browsers on iOS Safari and Android Chrome
Compatible Assistive Technologies:
• NVDA (NonVisual Desktop Access)
• JAWS (Job Access With Speech)
• VoiceOver (macOS and iOS)
• TalkBack (Android)
• Dragon NaturallySpeaking (speech recognition)
• ZoomText (screen magnification)
Technical Specifications
The accessibility of the Canali website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
• HTML5: Semantic markup for proper content structure
• CSS3: Responsive design and visual presentation
• JavaScript: Interactive functionality and dynamic content
• WAI-ARIA: Enhanced accessibility attributes for complex interface elements
These technologies are chosen for their broad compatibility with assistive technologies and their ability to provide accessible user experiences across different devices and platforms.
Non-Accessible Content
Despite our commitment to accessibility, we are aware of some limitations that we are actively working to address. Below is a description of known accessibility issues and our plans for resolution:
Current Known Issues:
1. Button Accessibility
Some interactive buttons on the website do not have sufficient accessible names, which may make it difficult for screen reader users to understand their function. This primarily affects:
• Certain navigation elements
• Some product interaction buttons
• Social media sharing buttons
Resolution Timeline: We are working to add appropriate ARIA labels and accessible names to all interactive elements. This improvement is scheduled for completion by Q3 2025.
2. Product Images
Some product images may lack comprehensive alternative text descriptions that fully convey the visual details important for understanding luxury fashion items.
Resolution Timeline: We are implementing enhanced alt-text protocols for all product imagery, with completion expected by Q1 2026.
Our accessibility assessment identified several areas that require ongoing manual testing and verification:
• Complex product filtering and sorting interfaces
• Multi-step checkout process accessibility
• Video content accessibility features
• Mobile touch target sizing and spacing
• Keyboard navigation flow through complex page layouts
We conduct regular manual accessibility reviews of these areas and continuously work to improve the user experience for all visitors.
Ongoing Accessibility Efforts
Canali is committed to continuous improvement in digital accessibility. Our ongoing efforts include:
• Regular accessibility audits and testing
• Staff training on accessibility best practices
• User testing with individuals who use assistive technologies
• Collaboration with accessibility experts and consultants
• Implementation of accessibility considerations in all new feature development
Alternative Access Methods
For users who may experience difficulties with any aspect of our website, we offer alternative methods to access our products and services:
• Phone Orders: Our customer service team can assist with product information and order placement
• Email Support: Detailed product information and assistance available via email
• In-Store Experience: Visit our physical boutiques for personalized service and product access
Contact Information for Accessibility Support
For specific accessibility-related questions, concerns, or to request information in alternative formats, please contact:
Accessibility CoordinatorCanali S.p.A. Email: customer.care@canali.com
We are committed to ensuring that all customers can access and enjoy the Canali brand experience, regardless of their abilities or the technologies they use to browse the web.